Q&A

Why are surveys conducted and how are the results used?

Surveys are an important feedback mechanism, especially in areas where the university has limited insight. Typically, surveys collect information that cannot be obtained from the university's internal systems, making it necessary to directly ask relevant individuals. The results provide the university with feedback on key activities, particularly in education and student facilities. This feedback brings up-to-date insights that the institution must address. Survey results are also viewed from a long-term perspective—whether the university maintains its standards or successfully improves in the monitored areas. Lastly, survey results contribute to the evaluation of study programs, where the program guarantor reviews and comments on them.

Does the questionnaire contain mandatory questions?

The university-wide surveys contain only optional questions to avoid unnecessary barriers in collecting feedback. Respondents can choose what to answer.

Do faculties participate in the creation of the questionnaire?

Faculties can provide feedback on the surveys and may include faculty-specific sections with tailored questions.

Are the surveys conducted across the whole cohort of students?

Surveys are not conducted on a university-wide scale; instead, a selected group from the relevant population is invited to participate. This limitation exists primarily to avoid overburdening individuals with multiple surveys per year. If you receive an invitation to participate in a survey, there is a high probability that you will not be invited to another university-wide survey that year, even if it might be relevant to you (e.g., if you are studying or completing multiple study programs within a short period).

What should I do if I encounter a technical problem when filling out the questionnaire?

If you encounter an error in the survey, email us at dotaznik@ruk.cuni.cz and we will address the issue.

The dropdown menu doesn't include my study program, who should I contact?

Before the surveys are launched, we check the dropdown menus, but with the number of study programs at the university, some may be missed. Email us at dotaznik@ruk.cuni.cz and we will investigate the issue.

I study multiple programs in my final year; will I receive two questionnaires?

If you study multiple programs and are in your final year of study, you will receive only one questionnaire. Your responses should relate to the study program in which you are closest to graduation. If this cannot be determined, you may choose any study program for evaluation. This limitation is designed to prevent excessive burden on respondents due to multiple questionnaires. If you wish to evaluate all your study programs in final year of your study, please contact dotaznik@ruk.cuni.cz, and we will arrange an alternative way to submit your responses.

Is my feedback being directed to relevant places?

Feedback is provided to the university leadership and faculties through the Rector's Collegium and Extended Rector's Collegium. It is also distributed via a working group of over 60 people across the university. All employees can view the results in a PowerBI report with advanced filtering options.

Can I opt out of participating in the survey?

We appreciate any feedback, but if you receive a request to complete a survey that you do not wish to participate in, please contact us at dotaznik@ruk.cuni.cz and we will remove you from the recipient list to ensure you no longer receive notifications about the survey.